Self-Serve: How the Mobile Age is Impacting Customer Service

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Self-Serve: How the Mobile Age is Impacting Customer Service
Image Source: ShutterStock.com

Prior to the days of the Internet, businesses were very limited by the number of options they had for communicating with their customers, making it difficult to build brand loyalty on a broad scale. But thanks to the ever-evolving technology, the ways in which businesses are able to connect with the customers has changed and improved drastically. Today, in the digital age, small and large companies alike are leveraging mobile technology and social media together, interacting with their most loyal customers in ways that are convenient for both parties involved.

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Speed Up Holiday Shopping With Mobile Point of Sale

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The holiday season is here and shoppers want modern point-of-sale technology to speed them through the showroom and the checkout lines. Are retailers and small businesses living up to customer expectations?

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Showroom Shoppers Whip Out Mobile Devices to Complete Sales

Showrooming Cartoon by Tom Fishburne, Marketoonist.com

The holiday season is here and shoppers want modern point-of-sale technology to speed them through the showroom and the checkout lines. Are retailers and small businesses living up to customer expectations?

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Responsive Design or Mobile Site? Which is Best For You?

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It’s a frustrating situation when a company has created a mobile site or an app that ends up causing more of a struggle than if you were to use the regular website. Let’s take a look at the differences between these two types of website designs, and when one might work better than the oth Continue reading “Responsive Design or Mobile Site? Which is Best For You?”

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Top 10 of the Most Interesting New Technologies

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Years ago, talking robots and computers astounded the imaginations of our grandparents and parents. Jump ahead into the 21st Century where technology is advancing so quickly, it’s hard to keep up with all the new must-have gadgets. What can techno geeks and consumers expect to see in the near future? Here, we look at 10 devices to wow you.

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6 Ways Tablet Computing Influences Web Design

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Tablets are computers, but they work a lot differently than the standard desktops and laptops everyone is used to. This means web designers need to build in accommodations for mobile users, whether this is a separate mobile website or an app. Take a look at these six ways that tablet computing influences web design and how you can plan for it.

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