Last week, I received a phone call from a reporter for the Harrisburg Pennsylvania newspaper, The Patriot-News. He was looking for an “expert” on using online petitions to impact change on big business and he wanted to interview me. My first thought was how did he find me and my second thought was that I had just published my blog post “What Impact does Social Media Have on Businesses?” Hmmmm…. I must have optimized that post well.
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