This week’s #FridayFinds focuses on the importance of creating the ideal online customer experience. What is important to your customers? This article highlights some of the statistics gathered in a LivePerson.com survey of nearly 6,000 consumers. Also featured, is an article on TheRealTimeReport.com that discusses live chat software with a focus on Chatwing. My last fun find showcases 40 minimalistic logo designs that could get you thinking differently about how effectively a simple logo can communicate a brand.
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